I've owned dogs cats birds turtles tarantulas hamsters even a baby racoon! lol . I love animals but each person cares for their animals differently. Some need medication, feeding schedules and when they go outside if they need to go outside like dogs, vary from client to client. Schedules vary and I understand that. That's why I ask that you leave instructions on how you want your pets cared for, for the duration you will be away. I ask if they have to take medications that the list of medications and instructions be clearly written ahead of time for me to review incase I have any question to ask ahead of time. I also ask that you have a vet for your pet that you list any emergency contact information just in case. I also ask that you tell me just the basics about your pets. Thier names, their personalities, anything that can help me care for you pet and best support them while youre away.